
A hidden water leak rarely announces itself. Most people don't find one because of a dramatic burst pipe - they find it because a water bill looks wrong, a room smells musty, or a patch of ceiling won't quite dry out. If you're wondering whether what you're seeing is actually a leak, here's how to check, what to look for, and what to do next.
If you have a water meter, this takes about an hour and costs nothing:
This test confirms that you have a leak, but not where it is - for that, the signs below and a professional investigation are the next step.
One or two of these on their own aren't necessarily a leak. Several together, or any of them alongside a meter test that confirms ongoing water usage, are worth taking seriously.
If the leak looks serious - visible water, a rapidly rising bill, or a boiler that won't hold pressure - turn off your stopcock (usually under the kitchen sink or where the supply enters the property) to limit further damage, then arrange an investigation.
What we'd steer you away from: lifting floorboards, breaking into a wall, or digging up a driveway to "have a look." Without knowing exactly where the leak is, this kind of exploratory work often causes more damage than the leak itself - and if you're planning to claim on insurance, unauthorised repair work can complicate that too.
HUBB Group's engineers use three non-destructive methods to confirm a leak's exact location before any repair work begins:
Combining these means the exact source can usually be confirmed in a single visit, with a written report suitable for your insurer - without lifting a floor or breaking a wall on a hunch.
We guarantee a 4-hour response for emergencies across Essex and the wider Southeast, with most jobs reached within 60-90 minutes.
Call 01206 615212 See our leak detection serviceMost investigations are completed in a single visit. We guarantee a 4-hour response for emergencies across Essex and the wider Southeast, with most jobs reached within 60-90 minutes.
Almost never. We use non-destructive methods - thermal imaging, acoustic listening and tracer gas - to confirm the exact location before any repair work begins, so any access needed is minimal and targeted.
This is common with underground or under-slab leaks, which rarely produce a visible damp patch. A water meter test is the best first check, followed by a professional investigation if the meter confirms ongoing usage.